Privacy Policy
PT Ranaya Fazza Utama
Last Updated: March 2, 2026
PT Ranaya Fazza Utama (“We,” “Our,” or “Us”) respects and protects the privacy of every visitor to the Ranaya Fazza Utama website. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Full name
- Company / institution name
- Email address
- Phone number / WhatsApp
- Shipping address / office address
b. Technical Information
- IP address
- Device and browser type
- Cookies data
- Website usage activity data
This information is collected when you:
- Fill out contact forms
- Request quotations (RFQ)
- Place product orders
- Subscribe to newsletters
- Contact us through the website
2. Purpose of Information Use
The information collected is used to:
- Process quotation requests and orders
- Provide customer support services
- Send product information, promotions, and updates
- Improve website performance and service quality
- Support administrative and operational purposes
3. Data Protection and Security
We implement reasonable and industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
4. Sharing of Information with Third Parties
We do not sell or rent your personal data to third parties.
However, information may be shared with trusted third-party service providers that assist in our operations, such as:
- Payment gateway providers
- Logistics and shipping services
- Website hosting providers
- Analytics service providers (e.g., Google Analytics)
All third parties are required to maintain the confidentiality of your data.
5. Cookies Usage
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Store visitor preferences
You may disable cookies through your browser settings.
6. User Rights
You have the right to:
- Request access to your personal data
- Update or correct your data
- Request deletion of your personal data
- Withdraw consent for data usage
Requests can be submitted through our official contact channels.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
PT Ranaya Fazza Utama
Email: ranayafazza.utama@gmail.com
Phone / WhatsApp: +62 858 1111 0887